Politique de confidentialité

Politique de confidentialité

Privacy Policy

1. Our Commitment to Privacy

In its effort to protect the privacy of its clients and of its website users, Big Bill places great importance on controlling and managing the data shared on its website, whether for business or statistical purposes.  
Our company undertakes to rigorously respect the privacy of the personal and non-personal information that it collects, as set out in this privacy policy (hereafter referred to as the “Policy”).

2. Application of the Privacy Policy

The Policy defines the way Big Bill collects, uses and protects the information voluntarily provided by its website users and automatically transmitted by their Internet servers. This Policy applies to the entire site www.bigbill.com as well as to the products offered by Big Bill.
The Policy also explains how to change or update your personal information and how to contact Big Bill with any questions, suggestions or comments.
Big Bill reserves the right, at any time, to change its Policy without prior notice. We recommend that you carefully read our Policy and consult it regularly.

3. Agreement with our Privacy Policy

When you use www.bigbill.com or purchase a product online, Big Bill deems that you have agreed to the terms and conditions of this Policy.

4. Collection of Information

Two types of information are collected on our website.

  1. Personal Information

For the purposes of this Policy, the term “personal information” refers to any information enabling the identification of a person. Any action related to a subscription or contact form requires the voluntary transmission of your personal information. When this information is needed to process your request, you will be advised to this effect.
This information includes the following data collected by Big Bill:

  • First and last name
  • Street address
  • Email address
  • Telephone number

NB this list is not exhaustive and may be changed without prior notice.

  1. Non-Personal Information

For the purposes of this policy, the term “non-personal information” refers to the anonymous information generally recorded by Internet servers, such as Internet Protocol address (IP address), date and time of access, as well as operating system and browser used.
Our visitors’ demographic statistics (age group, country, language of correspondence, etc.) and browsing habits (pages viewed, number of visits, length of consultation, etc.) are also considered non-personal information.
Big Bill primarily collects this type of information using cookies, or small data files that browsers install on a user’s hard drive when they first visit a website.

5. Use of Collected Information

  1. Personal Information

Contact Information
The contact information voluntarily provided by the users of our website www.bigbill.com may be used for the following reasons: to send information about our company’s products; to contact them if necessary; to understand their needs; and to determine their satisfaction level using a survey.

  1. Non-Personal Information

Cookies
The use of cookies allows Big Bill to compile statistics enabling it to analyze its website traffic. Our company uses Google Analytics web analysis to better understand the web behaviour of those who use our website www.bigbill.com. We may use this data to improve our website’s structure. Google Analytics also allows us to determine our current or potential clients’ profiles with a view to improving our offer of products.
To promote its products on the Internet, Big Bill uses Google Analytics services such as remarketing and the production of reports that indicate the demographics and interests of its website users. By using these services, our company authorizes Google Analytics to collect data on the browsing habits of users and on our website traffic using proprietary Google Analytics cookies and third-party DoubleClick cookies. Big Bill uses this information to show targeted advertisements (ads) based on data collected when users visit its website. In addition, third-party service providers, including Google, may show Big Bill advertisements on external websites. When Internet users have visited our website, remarketing services allow the said third party to display ads of our products on other websites that are accessed. The information provided by cookies is then used to present the user with relevant ads connected to our company. Statistics pertaining to the interests of our website users, for their part, are used to better target our online ads and to better define our clients and their needs.
To collect anonymous information and produce statistical reports, Google Analytics may use cookies, but without identifying you personally.
Any user can activate or deactivate the use of cookies by Google. To do so, visit https://support.google.com/accounts/answer/61416?hl=en. You can also opt out of interest-based or demographically targeted ads on Google by consulting the Google Ads Preferences Manager. When you deactivate these settings, ads are not blocked. They continue to appear, but are generally no longer connected to your interests, your demographic data or the websites you have visited.

6. Disclosure of Your Information

All information provided by users of our website, whether personal or non-personal, will be kept private. All Big Bill employees are required to comply with this Policy.
Use of this data is reserved for Big Bill and for the partners and suppliers with whom it conducts business. Information will be provided to these parties only if Big Bill considers that this disclosure is required for the provision of its products. In addition, when you purchase products from Big Bill on its website, your contact information will be disclosed to the company responsible for delivering your merchandise.
In no other case will the disclosure of your information to a third party be authorized. In the event that Big Bill needs to provide personal information to a party whose services are not used by Big Bill, you will be given prior written notification to this effect. Only your express consent can authorize such disclosure.

7. Third-Party Information Collection and Use

Some non-personal information, as described in Section 4b, may be collected by a third party. To collect data on its users and their browsing habits, Big Bill uses statistics obtained from Google Analytics. When this information is used for the personal purposes of Big Bill, it is protected under this Policy. Google Analytics may, however, collect data for its own use. In this event, your data will be collected, used and protected in accordance with its own Privacy Policy.
To view the Google Analytics Privacy Policy, visit http://www.google.com/analytics/learn/privacy.html.

8. Protection of Your Information

We make every reasonable effort to safeguard the security of the personal information provided by our website users. An in-house technician oversees the operation of our server as well as the forms used for our website. Furthermore, Big Bill has adopted appropriate security measures to protect its clients against the loss or unauthorized use of their personal information, including credit card data.

9. Withdrawal and Correction of Your Personal Information

To withdraw your name from Big Bill email lists or to change personal information you have provided, please send us a request by email at marketing@bigbill.com.

10. Questions or Comments

Our company encourages you to send us information requests, suggestions or comments related to this Privacy Policy. We can be contacted by email at marketing@bigbill.com at any time, or by phone at 819 849-7994, Monday to Friday.